Are you having difficulties connecting to Gimkit’s game servers? This guide provides step-by-step solutions to help resolve the problem. If needed, forward this to your IT team so they can make the necessary adjustments.
Step 1: Verify Gimkit Server Status
Although uncommon, server downtime could be the reason for connection issues. Visit the Gimkit status page (https://gimkit.crisp.watch/en/) to confirm the servers’ operation. If they are functioning correctly, the issue is likely on your end. Checking the server status first ensures you are not troubleshooting a problem beyond your control.
Step 2: Run a Compatibility Test
Go to gimkit.com/check to conduct a system test. If all checks pass, the platform should work seamlessly. However, if any tests fail, follow the appropriate fixes below. These compatibility tests help identify the problem preventing access to Gimkit’s game servers.
Resolving Firewall Issues
If your school’s firewall blocks access to Gimkit’s servers, you may experience connectivity issues. Gimkit’s servers are hosted on .gimkitconnect.com, which means every subdomain under this domain needs to be accessible. Schools and organizations sometimes restrict access to specific domains, causing disruptions.
| Issue | Cause | Solution |
| Firewall blocking Gimkit servers | The firewall is preventing access to Gimkit’s game servers | Allow access to *.gimkitconnect.com on ports 80 and 443 |
Network administrators should check firewall settings to ensure these domains are permitted. Without this access, Gimkit will be unable to function correctly.
Fixing Websocket Connection Problems
Websockets are crucial for real-time interactions in Gimkit. If your school’s network proxy blocks Websocket connections, you may be unable to connect to the game servers.
| Issue | Cause | Solution |
| Websocket connection blocked | The school network’s proxy is restricting the connection | Modify proxy settings to allow .gimkitconnect.com |
Since Gimkit relies on secure Websockets, some proxy servers interfere with the connection, causing failures. Network administrators may need to update proxy settings to permit Websockets for .gimkitconnect.com.
Additionally, SSL encryption is used to secure data transfer between devices and Gimkit’s servers. Some networks monitor SSL activity and may replace Gimkit’s security certificates with their own, causing authentication failures. To prevent this, the required URLs should be excluded from SSL monitoring.
Addressing Other Problems
If other compatibility checks fail, they are likely linked to different Gimkit functions but should not impact the ability to host or join games. However, addressing these issues will improve the platform’s overall performance and stability.
Final Thoughts
Following these troubleshooting steps should help restore connectivity to Gimkit. If the problem persists despite making the necessary adjustments, contact hello@gimkit.com for further assistance. You can also access a detailed list of required domains to unblock to ensure seamless access.
Verifying and correcting network settings can help ensure uninterrupted access to Gimkit’s game servers. If you use a school network, contacting the IT department is the best way to resolve connection problems quickly.
